Most commercial cleaning quotes in Augusta come from one of two places — a national franchise rotating crews through territories, or a small operator with no scope sheet, no documentation, and no continuity. Either way, your office ends up paying for cleaning that depends on which body shows up that night.
MDSM Solutions has run commercial cleaning in the Augusta / CSRA market continuously since 2013. We're family-run, faith-based, and the owner — Maria — answers the phone when you call. The crew assigned to your office is the same crew every visit. The scope is written, agreed, and audited. Quality issues route to the owner, not a customer-service queue.
Who this is for
We clean for the kinds of professional spaces that need consistency more than they need a marketing pitch:
Most clients run weekly or biweekly. Higher-traffic spaces (medical, dental, daycare, fitness) need 2-5 visits per week. Satellite offices and small professional spaces can do biweekly or monthly. We size cadence to your actual usage — not a one-size-fits-all template.
What gets done every visit
Every commercial scope we run is written down in a per-room checklist. The crew works the checklist; the supervisor signs off; you can audit the log on request. Standard recurring scope includes:
- Restrooms: toilets, urinals, sinks, mirrors, partitions, floors, dispensers refilled, high-touch surfaces disinfected with EPA-registered product.
- Trash & recycling: all containers emptied, liners replaced, exterior wiped, recycling separated per your protocol.
- Floors: vacuuming on carpet (HEPA where requested), sweep-and-mop on hard surfaces, edges and corners hit specifically — not skipped because they're slow.
- Surfaces: desks, conference tables, credenzas, reception counters, kitchen countertops dusted and disinfected.
- Glass: entry doors, partition glass, conference room glass — streak-free, no haze.
- High-touch disinfection: door handles, light switches, elevator buttons, sign-in surfaces, copier touchpads, water-fountain controls. EPA-registered disinfectant with proper dwell time, not spray-and-wipe theater.
- Kitchens / breakrooms: sinks, countertops, microwave interior/exterior, fridge exterior (interior on request), table-and-chair sanitization.
Quarterly and annual deep-cleaning items (baseboards, vents, blinds, interior windows, carpet extraction) are quoted separately or rolled into a White Glove tier — see pricing below.
The schedule that fits your operation
Most commercial clients in CSRA prefer cleaning after business hours so the crew doesn't interrupt operations or compromise client confidentiality. We work standard windows of 6 PM to 11 PM weekdays plus Saturday morning blocks for offices that need them. Earlier crews available for buildings that prefer pre-opening service.
Key and access security: each account is assigned a specific crew. Keys, alarm codes, and access protocols are documented in writing, stored securely, and signed for. Crew rotation triggers immediate code changes. We are insured through Selective Insurance of South Carolina (A-rated by A.M. Best), placed by Blanchard & Calhoun.
Why most commercial cleaning quotes underdeliver
The standard problem in commercial cleaning isn't price — it's scope drift. Vendors quote a cadence and a price without ever writing down what's actually in scope. A month later, the office manager notices baseboards aren't being touched, restroom dispensers don't get refilled, and high-touch disinfection isn't happening because the crew is racing the clock.
The fix isn't a better cleaner. The fix is a scope sheet that names every task, every room, every cadence — and a process for auditing it.
Every MDSM commercial contract includes a written scope sheet by room and frequency. Quality issues route directly to Maria. We re-clean the issue at no charge, document the root cause with the crew, and adjust the scope so it doesn't repeat. Most quality complaints turn out to be scope ambiguity rather than crew failure — we tighten the document rather than blame the person.
The MDSM commercial standard
What's actually different about how we run commercial cleaning in the Augusta market:
- Thirteen years in the CSRA (since 2013) — long enough to have heard every objection and fixed every common failure mode.
- Continuous Catholic-parish client since 2018 — St. Teresa of Avila parish has retained us for seven straight years across six buildings. Religious-facility cleaning is the most reverence-demanding commercial work; the same standard transfers to your office.
- Family-run, Maria takes the call — no franchise queue, no regional manager, no "we'll get back to you within 48 hours."
- Same crew every visit — your security, your routines, your trust don't reset every Monday.
- Eco-friendly products by default — green-certified products for everyday surfaces; hospital-grade EPA-registered disinfectants where they're actually needed (medical, dental, daycare, restrooms).
- Insured, transparent — General liability through Selective Insurance of South Carolina, A-rated by A.M. Best. Certificate of Insurance available on request. We do not claim a bond on this site because we do not currently carry one.
Pricing — three tiers, honest scope
We quote three packages so you can match cleaning depth to your budget and your operational standard:
- Essentials: trash, vacuum, mop, restrooms, high-touch disinfection. The professional baseline, done right.
- Premium: Essentials plus deep kitchen and breakroom, glass and partitions, dust detail. What most professional offices choose.
- White Glove: Premium plus hospital-grade disinfection, quarterly baseboards, vents, and interior windows. For practices and offices where the space has to look like new every visit.
Walkthrough is free. Quote within 24 hours after the walkthrough.
Frequently asked
How does pricing work for commercial office cleaning?
We quote on square footage, scope, and cadence. The three tiers above (Essentials / Premium / White Glove) anchor the package; the actual price depends on the size of your office and how often we visit. Walkthrough is free; quote within 24 hours.
What's the typical cleaning cadence for an office?
Most professional offices in CSRA run weekly or biweekly. Higher-traffic spaces (medical, dental, daycare, fitness) usually need 2–5 visits per week. Smaller satellite offices can do biweekly or monthly.
Can you clean after our business hours?
Yes — most of our commercial clients prefer evening or weekend cleaning so we don't interrupt operations or compromise confidentiality. We work 6 PM–11 PM weekdays and Saturday windows for offices that need them.
How do you handle key and access security?
Each account is assigned a specific crew. Keys and access codes are documented in writing, stored securely, and signed for. Crew turnover triggers immediate code/key changes.
What if something gets missed — how do you handle quality issues?
Direct owner accountability. Maria takes the call. We re-clean the issue at no charge, document the root cause with the crew, and adjust the scope so it doesn't repeat.
How long are your commercial cleaning contracts?
Month-to-month with 30-day notice. We earn the work each month rather than locking you into a long contract. Our flagship Catholic-parish client has been with us continuously since 2018 — not because we held them to a contract, but because the work held up.
Are you insured?
Yes — general liability through Selective Insurance of South Carolina (A-rated by A.M. Best), placed by Blanchard & Calhoun. Certificate of Insurance available on request. We do not currently carry a janitorial bond and do not claim one on this site.
Service areas
We serve commercial accounts across the entire CSRA market:
The reason we've cleaned the same Catholic parish for seven straight years isn't that we held them to a contract. It's that the work held up.
If your office is shopping a new commercial cleaning vendor in Augusta or anywhere in CSRA: request a free walkthrough quote or call 706-750-0674. We'll come on-site, walk the space with you, and have a written scope sheet and price in your inbox within 24 hours.