General questions Augusta-area clients ask us

How do I find a trustworthy cleaning company near me in the Augusta area?
Look for an owner-answered phone, a named local street address (not just a PO box), a verifiable insurance certificate, and a continuous local client you can reference. MDSM Solutions is headquartered in Evans, GA at 5121 Washington Rd, has cleaned a Catholic parish in Grovetown continuously since 2018, and Maria — the owner — takes the call when you dial 706-750-0674. Walkthrough quotes are free and arrive within 24 hours.
Why choose MDSM Solutions over a national cleaning franchise in Augusta?
Three reasons. First, you get the same crew every visit instead of rotating franchise teams — your security, routines, and trust never reset. Second, the owners (Maria and Will) personally answer the phone; there is no call center between you and the people accountable for the work. Third, we are a 13-year family business with an unbroken local track record, not a regional manager assigned to a territory by a franchise headquarters.
Are your cleaners background-checked and vetted?
Yes. We are a small, family-led crew — everyone who wears an MDSM Solutions uniform has been personally vetted, trained on our written scope sheets, and assigned to your account. There are no anonymous rotating contractors. You will meet and recognize every member of the team that cleans your office, church, or home — and the people who clean on visit one are the same people on visit one hundred.
Can you clean evenings, weekends, or after-hours in Augusta and Evans GA?
Yes. Most of our commercial clients prefer after-hours service so cleaning does not interrupt operations or compromise client confidentiality. Standard windows are 6 PM to 11 PM weekdays plus Saturday morning blocks. Earlier crews are available for buildings that prefer pre-opening service. Cadence and timing are sized to your real usage rather than a one-size-fits-all template.
How much does cleaning typically cost in the Augusta market?
Commercial cleaning in the CSRA typically runs $0.07 to $0.18 per square foot per visit depending on service tier and scope. A 3,000 sqft office at the Premium tier on weekly cadence lands roughly $360 to $540 per month. Residential recurring cleaning runs $130 to $220 per visit for a typical 3-bedroom, 2-bath home. Full pricing ranges by service and tier are published on our commercial cleaning pricing page.

Pricing, credentials & how we work

How much does cleaning cost?
Pricing depends on square footage, visit frequency, soil level, scope of work, and service tier. We provide three quote tiers — Essentials, Premium, and White Glove — so you can pick the level of care that matches your budget. Most commercial clients end up in Premium; residential recurring typically runs on Essentials or Premium. A typical small office runs $300–$800/month; a mid-size church or professional office $800–$2,500/month. Residential recurring typically $120–$280/visit.
Are you fully insured?
Yes — $1,000,000 per occurrence / $3,000,000 aggregate commercial general liability through Selective Insurance Company of South Carolina (A-rated by A.M. Best), placed by Blanchard & Calhoun Insurance Agency in Augusta. Certificate of Insurance available the same business day on request, and we'll list your business or facility as an additional insured at no cost. We lead with proof, not claims.
Do you use eco-friendly cleaning products?
Yes. Our standard chemicals are green-certified and low-residue — safer for staff, pets, kids, and clients with sensitivities. We can switch to fragrance-free, hospital-grade, or EPA List N disinfectants on request, especially for daycares and medical offices.
How fast will you respond to my quote request?
Within 24 business hours — usually same-day. Simple quotes (small offices, residential) go out fast. For complex sites (medical, multi-story, after-hours), we schedule a 15-minute walkthrough before quoting so the number we give you is the number you'll pay.
What if I'm not satisfied with a clean?
We'll re-clean anything that falls short of standard — free, within 24 hours. That's our 100% satisfaction guarantee, and in 13 years of doing this, we've needed it only a handful of times. When we do, we move fast.
What areas do you serve?
Evans, Martinez, Grovetown, Appling, and Augusta, Georgia. If you're outside this area but have a larger commercial contract (religious facility, medical office, multi-site), ask — we sometimes extend for the right fit. See full service areas.
Are your workers background-checked?
Yes. We're a small family crew — everyone who wears an MDSM shirt has been vetted and trained on our standards. You'll see the same faces every visit; no rotating anonymous contractors.
Can we clean after hours / before we open?
Yes. We clean many commercial clients before 7am or after 6pm so we're never in the way. After-hours cleaning carries a small premium (priced into the quote transparently), which covers the wage differential for our crew.
What happens on holidays?
No service on the six major federal holidays (New Year's, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas). If your business closes for other holidays or company events, we adjust the schedule — no charge for skipped visits.
How do you handle inclement weather?
If you close, we suspend service — no charge. If we can't safely access the site, we reschedule within 48 hours at no charge. Safety of the crew and your space is always first.
Can I lock in a multi-year contract?
Yes — and we pass savings back. 2-year contracts get a 3% discount, 3-year contracts get 5% off. We include a modest annual escalator (typically 3%, well below the 6–8% industry norm) so your rate stays predictable.
Do you do one-time deep cleans?
Yes. Move-in, move-out, seasonal deep cleans, post-event cleanup — all priced flat-rate based on scope. Often bundled with a recurring contract as an "initial deep clean + weekly service" package.
How do I cancel?
Month-to-month contracts: 30 days written notice. Multi-year contracts: 60 days notice with term-balance terms laid out in the signed agreement. No gotchas, no hidden fees, no "earned not paid" tricks. We earn your business every month.
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Still have questions?

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